Was very pleased with the customer service. Everyone was so friendly from the person answering the phone in the office to Andy who came and sprayed my property. I felt like it was his sole mission to do a great job and make his customers happy.
After a few different pest control companies weak attempts to handle a rodent problem, I contacted Pro Active Pest Control. Their prompt response before a holiday weekend and simple and direct approach by our service technician, Dru Enser, has made a world of difference! Dru is effective and responsive to my concerns! So happy with our first service and will continue to use Pro Active as our pest control service!
I've been with these guys for a couple years now. I had a really bad ant infestation pop up out of nowhere. They got me in for the initial treatment the next day. They have come out every other month since then. I've called for a spot treatment a few times, and without fail, they are out that day or the next. I've had Andy, Drew, and Nicholas so far. Never had a problem. Always let me know when they're on the way and extremely accommodating if I need to reschedule. You aren't just a number to these guys. They will earn your business.